Shipping & Payment
International Shipments?
Dear beauties, for international shipments please see the rules of importing packages into your country.
Orders follow INCOTERMS 2020 – DAP terms, meaning customers are responsible for customs duties and import taxes determined by local authorities. We provide a DHL duty calculator for estimates and we never request payments via SMS or unofficial channels.
Where Can I Order Delivery?
For worldwide shipping, visit sixnine.store. We will be happy to help you with any questions.
You can also contact us via Instagram messaging for delivery inquiries.
Receiving the Goods?
Please verify the quality of your order upon receipt. After receiving the goods, claims regarding defects (except hidden defects) are not considered.
Who Pays for the Delivery?
Delivery of goods is paid by the recipient, depending on the postal rates.
Care of Goods?
To keep your garments in perfect condition we recommend:
- Machine wash delicate cycle at max 30°C
- No soaking or tumble drying
- Wash separately
- Avoid harsh chemicals and bleach
Hand washing is prohibited.
Return Policy?
Due to the nature of our sewn linen technology, exchanges and returns are not available for online orders.
Underwear categories are non-returnable. In-store exchanges are available in Dubai only for unworn and unwashed items.